Achieving Customer Service Excellence

General
Date: November 19, 2019 09:00 AM

Most organizations plan to differentiate themselves by providing exceptional customer service. However, despite these intentions, many actually continue to receive poor ratings. Somewhere between the intention and the actuality, something goes wrong. In this course, you will identify your interpersonal style and that of your customers and learn the best ways to interact in person, by email, and over the phone. The course also addresses how to deal with difficult customer situations. Don't settle for providing anything less than the best customer service!

This course will be offered simultaneously from our Williamsport and Wellsboro locations.

Achieving Customer Service Excellence

Tuesday, November 19, 9 a.m. to 4 p.m.

 

Telephone
570-327-4775
Email
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

All Dates


  • November 19, 2019 09:00 AM
Previous YearPrevious MonthNext YearNext Month
August 2020
Mon Tue Wed Thu Fri Sat Sun
1
2
3
4
5
6
Wellsboro Events
Wellsboro Growers Market
02:30 PM
First Presbyterian Church, Wellsboro
Wellsboro Grower's Market Every Thursday through October 8 on the front lawn of the First Presbyterian Church at 130 Main Street in Wellsboro, weather permitting. Vendors interested in participating
General
Practical Nursing Information Sessions
06:30 PM
Penn College at Wellsboro
Practical Nursing Program Information Sessions in person at our Wellsboro location or online to learn more! Thursday, August 6, 2020 at 6:30pm Wednesday, August 12, 2020
Hamilton-Gibson
Tune in to Radio HG
07:30 PM
Online Livestream Event
“The Tune In To Radio HG Radio Festival is an online livestream event, only,” said Gabe Hakvaag,
Date : August 06, 2020
7
Deane Center
FREE Jam Session
06:00 PM
Deane Center outdoor stage
Jam Session on the Deane Center Outdoor Stage FREE!!! Sponsored by the Wellsboro Area Chamber of Commerce
Hamilton-Gibson
Tune in to Radio HG
07:30 PM
Online Livestream Event
“The Tune In To Radio HG Radio Festival is an online livestream event, only,” said Gabe Hakvaag,
Date : August 07, 2020
8
Hamilton-Gibson
Tune in to Radio HG
07:30 PM
Online Livestream Event
“The Tune In To Radio HG Radio Festival is an online livestream event, only,” said Gabe Hakvaag,
Date : August 08, 2020
9
Hamilton-Gibson
Tune in to Radio HG
02:30 PM
Online Livestream Event
“The Tune In To Radio HG Radio Festival is an online livestream event, only,” said Gabe Hakvaag,
Date : August 09, 2020
10
11
General
Nessmuk Trap Shoot Practices
03:00 PM
Nessmuk Rod and Gun Club's Outdoor Range, Wellsboro
Weather permitting, trap shoot practices for beginners and experienced shooters are being held from 3pm until 6pm every Tuesday thru October 27. These practices are
Date : August 11, 2020
12
General
Practical Nursing Information Sessions
06:30 PM
Penn College at Wellsboro
Practical Nursing Program Information Sessions in person at our Wellsboro location or online to learn more! Thursday, August 6, 2020 at 6:30pm Wednesday, August 12, 2020
Date : August 12, 2020
13
Wellsboro Events
Wellsboro Growers Market
02:30 PM
First Presbyterian Church, Wellsboro
Wellsboro Grower's Market Every Thursday through October 8 on the front lawn of the First Presbyterian Church at 130 Main Street in Wellsboro, weather permitting. Vendors interested in participating
Date : August 13, 2020
14
Deane Center
Scatter The Knickers
06:30 PM
Deane Center outdoor stage
Scatter The Knickers This concert will be held outside on the Deane Center lawn. Admission is FREE. Donations are appreciated, but not required. Bring lawnchairs Sponsored by
Date : August 14, 2020
15
16
17
18
General
Nessmuk Trap Shoot Practices
03:00 PM
Nessmuk Rod and Gun Club's Outdoor Range, Wellsboro
Weather permitting, trap shoot practices for beginners and experienced shooters are being held from 3pm until 6pm every Tuesday thru October 27. These practices are
Date : August 18, 2020
19
20
Wellsboro Events
Wellsboro Growers Market
02:30 PM
First Presbyterian Church, Wellsboro
Wellsboro Grower's Market Every Thursday through October 8 on the front lawn of the First Presbyterian Church at 130 Main Street in Wellsboro, weather permitting. Vendors interested in participating
Date : August 20, 2020
21
Deane Center
Vineyard Band
06:00 PM
Deane Center outdoor stage
Vineyard Band Performing on the Deane Center Outdoor Stage FREE Admission Bring lawn chairs Sponsored by the Wellsboro Area Chamber of Commerce
Date : August 21, 2020
22
Hamilton-Gibson
Shakespeare On Its Feet Workshop
Warehouse Theatre
The Shakespeare On Its Feet Workshop offered by the Hamilton-Gibson Women's Project has been moved to August 22 in the Gallery at the Warehouse Theatre. This workshop will offer a fun
Hamilton-Gibson
Simple Keys to Authentic Acting: A Workshop for Women in Theatre
Pavillion at Nessmuk Lake
Simple Keys to Authentic Acting: A Workshop for Women in Theatre Summer workshop August 22 Details at hamiltongibson.org -
Date : August 22, 2020
23
24
25
General
Nessmuk Trap Shoot Practices
03:00 PM
Nessmuk Rod and Gun Club's Outdoor Range, Wellsboro
Weather permitting, trap shoot practices for beginners and experienced shooters are being held from 3pm until 6pm every Tuesday thru October 27. These practices are
Date : August 25, 2020
26
27
Wellsboro Events
Wellsboro Growers Market
02:30 PM
First Presbyterian Church, Wellsboro
Wellsboro Grower's Market Every Thursday through October 8 on the front lawn of the First Presbyterian Church at 130 Main Street in Wellsboro, weather permitting. Vendors interested in participating
Date : August 27, 2020
28
Deane Center
Like A Hurricane - A Tribute to Neil Young & Crazyhorse
06:30 PM
Deane Center Coolidge Theatre
LIKE A HURRICANE A TRIBUTE TO NEIL YOUNG AND CRAZYHORSE This concert will be held outside on the Deane Center lawn. Admission is FREE. Donations are appreciated, but not required.
Date : August 28, 2020
29
30
31

Search